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FAQ's
Have a question? We have listed the most popular answers valued by our clients, along with advice and support.
Still Need Answers? Contact:
sales@mach-tech.co.uk
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What Information Do I Need to Provide for a Quote?Quantity, part numbers or descriptions, drawings in pdf format. This is a minimum requirement for quotation. If possible 3d cad models in stp file format are also useful for more complex shapes. We will request further information or clarification if something is not clear.
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How Long Will It Take to Quote?We aim to return a quote within 2 working days. Larger or complex projects will likely take longer.
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What is Your Lead Time?Typical lead time is 15-20 working days. You may be offered shorter or longer lead times based purely on current capacity at time of quotation. Please discuss with us if lead time is an issue as we may be able to add additional shifts or amend schedules.
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Can You Provide Material Certs?All material allocated to production works orders are traceable and can be provided with material certs. Some materials such as plastic are only offered with a certificate of conformity.
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Do You Have a Minimum Order Value?Yes, £150 is our minimum order value.
Some of Mach-Tech's Success Stories
Stephen Ottaway
Managing Director
We have worked with Mach Tech since incorporation in 2015, and as one of our key suppliers, they provide high quality machining work which is crucial for the demanding application for which our products are used.
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David Willoughby
I am pleased to announce that since its introduction Mach-Tech are the only machine shop currently being used by UKAEA who have carried out this policy to the letter. In addition it should also be remarked that the quality of the components, packaging & paperwork are of the highest quality, making Mach-tech a key supplier to ourselves.
Andy Penfold
Head of Production
"Mach-Tech has consistently demonstrated a high level of professionalism and commitment to producing top-quality components. Their expertise and attention to detail have not only met but exceeded our expectations. The quality of Mach-Tech’s work has been instrumental in supporting Opsydia's growth. We consider Mach-Tech a key asset to our operations and look forward to continuing this successful partnership".